FAQs

   

HOW LONG DOES AN ORDER TAKE TO ARRIVE?

  • U.S ORDERS WITH STANDARD SHIPPING:
Please allow 5-7 business days for delivery.
  • U.S ORDERS WITH PRIORITY SHIPPING:

Please allow 1-3 business days for delivery. 

  • U.S ORDERS WITH EXPRESS SHIPPING
       Your order is a priority and will arrive within the next business day or 2-days.

 

 Note: You can check your tracking number for updates or email us at support@resolvedbrand.com. 

 

I HAVE PLACED MY ORDER. WHAT HAPPENS NEXT?

After placing your order, you will receive an email confirmation containing your order number once your payment has been fulfilled. For express shipping, a tracking number will be provided within 24 hours. For standard shipping, please allow up to 1-3 business days for a tracking number to be emailed to you. 

 

CAN I MAKE CHANGES TO MY ORDER AFTER IT'S BEEN PLACED?

We strive to process orders ASAP. If you need to make changes, please contact our support team at support@resolvedbrand.com as soon as possible. 

     

    CAN I CANCEL OR RETURN MY ORDER?

    We offer returns, refunds, and exchanges under certain conditions. Please refer to our [shipping and return policy] and email us at support@resolvedbrand.com.

     

    WHICH PAYMENT METHODS DO YOU ACCEPT?

    We accept all major credit cards, as shown at checkout, along with PayPal, Apple Pay, Google Pay, and Samsung Pay. Please ensure that your billing address matches the address on your credit card statement. 

       

      HOW CAN I TRACK MY ORDER?

      Once you place your order online, you will receive an email containing the details of your purchase, including tracking information.

         Last Updated 01/27/2024